Compliance Officer Lead ()


Job summary

SWIFT is a member-owned cooperative that provides the communications platform, products and services to connect more than 10,000 banking organizations, securities institutions and corporate customers in 211 countries. SWIFT enables its users to exchange automated, standardized financial information securely and reliably. We are one of the key player of the Financial inustry!

The SWIFT Customer Operations department is hiring a full-time experienced Compliance Officer Lead.
The Customer Operations department fulfills customer onboarding and related due diligence and Know Your Customer (KYC) activities.
We are starting up a new data collection project to feed our central Know Your Customer Registry. Basic information on all banks worldwide (eg banking license, names of board directors, certificate of incorporation, etc) will be collected and validated. Banks could then use this KYC Registry while doing their KYC/due diligence process on their counterparts.

We are a dynamic group looking to continuously improve the customer experience of our services by meeting and anticipating the client needs. Great Team spirit, customer centricity and Continuous Improvement (CI) mindset are key elements you need, to fit in the team. In this context, we are looking for a dynamic candidate to reinforce our Customer Operations team!
Your critical mission as a highly motivated team player is :

  • To provide expert advises to junior officers and to more junior team members.
  • Data collection and validation process to feed our central Know Your Customer Registry
  • Quality Control
  • Campaign management activities to send and follow up on mass mailings and convince the customers to upload the required documents to our KYC Registry.
  • Due diligence activities (user risk monitoring and compliance re-verification process) for existing customers

The ideal candidate will be :

  • Stress resistance and ability to work independently are required
  • Good analytical and communicating skills
  • Continuous improvement mindset is a must as is customer orientation.
  • Dynamic, motivated, flexible, structured and well organized candidate
  • Self-driven wanting to make thing happen
  • Customer focused and able to establish and maintain warm and supportive interpersonal relationships with internal and external customers
  • Team player, who shares problems and solutions, pro-actively offers to help others


At least 6-8 years experience in KYC and/or compliance?

Professional knowledge and expertise :

  • A high degree of familiarity with customer onboarding processes is required or will need to be learned
  • A High degree of familiarity with Compliance and Sanctions
  • Exposure to different banking areas – Foreign Exchange, Cash Management, Business Banking , Anti Money Laundering and Client Management
  • Ability to work in a structured, high volume, time-sensitive and high-risk environment.
  • Well versed with Anti Money Laundering regulations.
  • Well versed with US OFAC Sanctions Regulations.
  • Incumbent must be able to express himself in fluent English both verbally and in writing.
  • Stress resistance and ability to work independently are required, as are analytical skills
  • Continuous improvement mindset is a must as is customer orientation

We offer :

A competitive salary package

Great benefits ( great pension plan ; insurance coverage)

Fantastic work environment ( Sport center ( tennis ground / swimming pool); company crêche; onsite medical service, etc..)

Access to a wide library of personal and technical courses and trainings

The chance to work within an international work environment with colleagues across the globe

Primary Location:BE-Brussels Region

Job Level:Expert (3-6 years experience)

Job Type:Employee



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