Account Manager ()

Vanbreda International is part of Cigna Global Health Benefits, an international global health service company.

We are more than your typical insurance provider: together with our clients we design, fund and administer employee benefits programmes. These programmes cover medical benefits, as well as non-medical insurances, with a specific focus on keeping employees healthy through a range of health and well-being services.

A truly international organisation, we serve over 890,000 expatriates across 192 countries on a 24/7 basis.

We maintain 8 service centres in 5 time zones and have local representations in:

• Europe: Belgium, Italy, the Netherlands, Spain, Switzerland and the United Kingdom;
• Africa: Kenya and South Africa;
• Asia: China, Hong Kong and Malaysia;
• Latin America: Chile;
• North America: USA.

Your role

• You are the key interface regarding employee benefits packages for all employees of international institutions and organisations across the globe.
• You identify and detect clients’ needs, anticipate questions and proactively seek to find solutions.
• You make changes and amendments to existing contracts and you intervene creatively during the length of the contract.
• You keep your clients up-to-date on contractual developments by means of regular follow-up visits.
• You are the internal point of contact and you ensure the correct handling of all administrative aspects of the contracts entrusted to you.

Your profile

• You have a university degree and a thorough knowledge of English and French.
• You have 3 to 4 years of relevant experience.
• You are an excellent communicator who is used to deal with people at different levels within international organisations and understands cultural differences.
• You enjoy building and maintaining client relationships.
• You have a strong sense of accountability, quality and initiative.
• You can cope with the stress of deadlines and are capable of taking decisions in unexpected situations.

Your compentencies

• Business Acumen
• Customer Focus
• Conflict Management
• Creativity

Our offer

• A job opportunity with an extensive training period to learn our business.
• An attractive remuneration package (including a company car) and excellent benefits.
• A dynamic, young and enterpreneurial company culture where initiative is highly appreciated and stimulated.