Helpdesk Engineer ()


About the client

Our client is a company specialized in ICT services. With offices in the whole of Europe they are specialized in managing large ICT Infrastructure Environments. Currently they are looking for a Helpdesk engineer to enforce their team in Flemish-Brabant.

About the job

As a Helpdesk engineer you will be responsible for the resolution of technical ICT incidents such as:

· Software incidents (MS Windows, MS Office, ERP systems, …)

· Hardware incidents (Desktop, Laptops, Printers, Smart Phones, …)

· Network incidents

You will resolve these incidents either by Phone, Email or Remote tools.

As you grow experience in the team, you will be able to grow to more senior positions.

Your profile

· A first experience in ICT support is welcome

· If you have no experience in ICT support, we are looking for someone who has followed an intensive training in ICT or someone who has an experience in customer service.

· A good knowledge of ICT basics (Hardware, Software & Networks)

· A good level of both French, Dutch and English

· Driving license

Client offers

· An attractive salary

· Meal Vouchers

· Insurances

· A car after 6 months



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